Retailab — we know how

EXECUTIVE SERIES

Retailab PublishingExecutive Series on the future of retail

Concise, applicable publications that bring research and practice together to support better-informed decisions on strategy, consumers, experience and innovation in retail.

Preview of Edition 006 · Agentic CommerceComing soon
Exclusive preview · Edition 006

The New Era of Conversational and Intelligent Commerce

Agentic Commerce, GEO and the shift from the emotional customer to the algorithmic buyer.

Hélder Barbosa Ferreira, Ph.D.

Subscribe to the Retail Insights newsletter and receive Edition 006 by email before it is published on the site.

Receive Edition 006 in advance

New edition · 005

The Intelligent Store

When the physical store begins to understand the customer.

2026 · 10 pages · 14-minute read

Hélder Barbosa Ferreira, Ph.D.

  1. 01Fluxos Inteligentes
  2. 02Digital Twins Comportamentais
  3. 03Sensores com Propósito
  4. 04O Colaborador Aumentado
  5. 05Relevância Contextual
  6. 06Privacy & Trust by Design
  7. 07Da Informação à Decisão
Download PDF
Featured · 004

A Nova Fronteira do Retalho

From augmented intelligence to relational hospitality.

2026 · 10 pages · 14-minute read

Hélder Barbosa Ferreira, Ph.D.

  1. 01Inteligência Aumentada
  2. 02Identidade Híbrida
  3. 03A Arte de Bem Receber
  4. 04Strategic Foresight
  5. 05Micro-Lojas Autónomas
  6. 06Servitização Circular
  7. 07Especialistas de Futuro
Download PDF

Collection

Published editions

Edition 003

Territórios de Valor

From operational efficiency to customer memory.

2026 · 10 pages · 14-minute read

  • A Escolha Não É Dicotómica
  • Retail Memories
  • Fresh Food Markets
  • Além do Asfalto
  • Lojas Inteligentes
  • Do Showrooming à Conversão
  • Retalho Religioso
Download PDF

Edition 002

Do Linear à Inteligência Conectada

Seven perspectives on the evolution of physical and digital retail.

2026 · 10 pages · 14-minute read

  • As 5 Eras do Retalho
  • Montras Transparentes
  • Inteligência Artificial no Retalho
  • Retail Gamification
  • Store-in-Store
  • O Fator Humano no Serviço
  • Etiquetas Inteligentes
Download PDF

Edition 001

Retail Thinking 2026

Seven perspectives shaping the future of retail.

2026 · 10 pages · 12-minute read

  • Retail Strategy
  • Consumer Polarisation
  • Retail Wellnesscape
  • Sensory Retail
  • Retail Memories
  • Retailtainment
  • Lojas Históricas
Download PDF

Editions are published in Portuguese.

From reflection to transformation

Bring these themes into your organisation.

Each edition can form the basis of an executive briefing, a working session with your team or a tailored training programme.

Request an executive briefingView training