Privacy Policy

The controller of personal data collected through this website is Retailab, with registered office at Rua Salvador da Baía, 2780-017 Oeiras, Portugal. For any privacy-related matter, please contact geral.retailab@gmail.com.

We collect only the data you voluntarily provide when contacting us: name, email address, telephone number, organisation, subject and message content.

We do not collect special categories of data, nor do we carry out profiling.

Data are processed in order to respond to requests for information and proposals concerning consultancy, training, academies, the Trainer Kit, the Retail Tour and publications.

Processing is based on steps taken at the data subject's request prior to entering into a contract (Article 6(1)(b) GDPR) and on Retailab's legitimate interest in maintaining the professional relationship (Article 6(1)(f)).

Data are retained only for as long as necessary to follow up on the request and any resulting business relationship, or for the period required by legal obligations, after which they are deleted.

We do not sell or transfer your data to third parties. Data may be processed by technology service providers (hosting and email) strictly for the stated purposes and subject to appropriate safeguards.

You may at any time exercise your rights of access, rectification, erasure, restriction, portability and objection by writing to geral.retailab@gmail.com.

You also have the right to lodge a complaint with the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD), www.cnpd.pt.

We apply appropriate technical and organisational measures to protect personal data. This policy may be updated; the date of the latest revision is shown at the top of this page.